Warranty
STATWATT
products are tested and certified by leading and reputed testing agencies (CE).
We design and manufacture high quality products with world class materials,
keeping user-friendliness and ease of use in mind.
If you
encounter any difficulties while using your product, we recommend that you
first consult the user manual or the information in the support section of the
website, where you will find a downloadable user manual, frequently asked
questions and instruction videos.
In the
unlikely event of a failure of the product, STATWATT will arrange for the
product to be serviced, free-of-cost if you inform us about the defect within
warranty period, provided that the product was used in accordance with the user
manual. STATWATT offers warranty against manufacturing defects for a period of 12
months from the date of purchase invoice.
Terms
and Conditions:
v Warranty is limited to the first
purchaser of this product and it is not transferable.
v This Warranty will commence from the date of
purchase written in invoice.
v To avail Warranty services, customer should
approach the respective retailer/dealer from whom they have purchased the
product and must present original purchase invoice with
corresponding model and serial number of the unit.
v The warranty does not cover accessories external
to the product e.g., caps, fuse, night lamp etc.
v This warranty will automatically terminate on the
expiry of the warranty period.
v Any issues related to the product; customer should
report to our Support Centre (available in official website).
v Customer should inform our Support Centre within
24 hours in case of physical damage to the product caused during transit.
v After a repair, firmware upgrade or replacement
the warranty period will continue from the date of the original purchase.
v No Dealer/Distributor/Retailer / Service Centre /
Employee has the authority to change the terms of above warranty.
Company will not be
liable for any damage or loss or injury (including illness) caused due to
improper use or handling of the product.
Warranty
excludes or rendered void in case of the following -
v If customer violates warranty terms and
conditions, instruction and installation guidelines or operates the Product
otherwise than as per Product specifications.
v Physical damage caused by the customer (including
liquid damage) due to improper use or handling, unauthorized
modifications/repairs, repairs or installation done by unauthorized persons.
v Acts of God, lightning, electricity surges /
abnormal voltage, damage during transit to and from customers residence or
Authorized Service Centre subsequent to the initial delivery and installation
of the product.
v Removal, tampering or alteration of any identification labels on the product or any of its components including the serial number or warranty void stickers.
v If the Product is used for any commercial purpose.
v If the product does not function properly because
it was not originally designed, manufactured or approved for use in the country
where you use the product, which might occur when you imported the product.
v If the defect is caused by connecting peripherals,
additional equipment or accessories other than those recommended in the user
manual.
v If the defect is caused by abuse of the product or
by environmental conditions that are not in conformance with the user manual of
the product.